FAQs

14:00 – please note the gates will be open approx. 60 minutes early for those customers who select Primary Entry and above.

Maribou State - 16+ only. Anyone aged 16-17 must be accompanied by a parent or guardian (18 or over).

The event map can be found here.

The accessible map can be found here.

Gates close at 20:30, and the Box Office will close at 20:00. Please make sure you’re onsite in advance of these times in case of queues.

There is no re-admission to LIDO after entry. Please plan ahead, once you’re in, you’re in!

Only one bag is allowed per person so we can carry out efficient security screening. All persons and bags will be subject to search on entry. It’s better for everyone if you do not bring a bag at all. If you do need to bring a bag, an A4 size bag (297mm x 210mm x 210mm) is permitted.

You can safely store your belongings at LIDO with e-lockers. The e-lockers are available to book in advance, making your entry and exit as seamless as possible.

• No queueing upon arrival
• You can easily share your locker with friends
• You can access your locker as many times as you want throughout the show
• Medium Locker £10 (+ fees) : ideal for sharing between 1-2 people.
• Large Locker £14 (+ fees): ideal for sharing between 2-3 people.

Locker numbers and pin codes will be sent out to your email before the event.

Please note there is a limited capacity of lockers available so we advise booking in advance. Pricing above is in line with advance sales only.

Book here

Seats and chairs of any kind are not permitted into the event. This includes seat sticks and inflatable seats.

We will have a wide range of food traders and bars serving beer, wine, spirits, cocktails and soft drinks. If you have a food intolerance, several of our food vendors will offer suitable meals based on your requirements, but these may not be suitable for visitors with allergies - please head to the First Aid & Welfare Area if you cannot find what you want and they will point you in the right direction.

No food or drink is permitted to be brought into LIDO with the exception of an empty reusable water bottle to fill up on site or water in unopened plastic containers of up to 500ml.

We operate a challenge 25 policy across all bars so please be prepared to show ID when buying alcohol. If you cannot show a valid ID you will be refused service.